Unfair energy bill? Get your complaint written properly.

Chat with our AI specialist. It asks the right questions, maps your case to the Ofgem rules that matter, and writes your complaint letter and evidence checklist — ready to send.

Start my complaint →

Standards of Conduct 0A

Suppliers must treat you fairly. If they didn't, we show you where.

Back-billing cap

Bills older than 12 months generally can't be charged. Know if yours qualifies.

Deadlock letter route

Eight weeks or a deadlock letter unlocks the Energy Ombudsman. We get you there.

Change of tenancy (R0155)

Supplier took over your supply with no agreed contract? That's a known failure.

How it works

  1. Chat — tell the bot what happened. It asks only what it needs.
  2. Mapping — it matches your story against the Ofgem rules suppliers break most.
  3. Letter — you get a formal complaint letter, evidence checklist, and next steps. Download and send it yourself.
EnergyDisputes.co.uk (https://energydisputes.co.uk/) is a self-service tool. It does not act as your representative or advocate, gives no regulated advice, and takes no success fee. You send the letter yourself and stay in control of your case. Nothing here is legal advice.